AVM Global Migration and Education Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, contact number, email address, date of birth, nationality, and passport details.
- Visa and Immigration Details: Visa status, application history, supporting documents, and other migration-related data.
- Payment Information: Transaction details for processing service fees (we do not store credit/debit card details).
- Communication Data: Emails, phone conversations, and messages exchanged with our team.
- Website Usage Data: IP address, browser type, and website interaction through cookies (see Section 6).
2. How We Use Your Information
We collect your information for the following purposes:
- To provide migration and education consultancy services.
- To process visa applications and related documentation.
- To communicate updates and respond to inquiries.
- To comply with legal and regulatory requirements.
- To improve our website, services, and customer experience.
3. How We Protect Your Information
We implement strict security measures to safeguard your personal information against unauthorized access, loss, or misuse. Our safeguards include:
- Secure servers and encrypted databases.
- Restricted access to personal data only for authorized staff.
- Regular system security audits and updates.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Legal Compliance: If required by law, regulatory authorities, or government agencies.
- Visa Processing: When submitting applications to immigration departments or other relevant authorities.
- Service Providers: Trusted partners assisting us in delivering our services (e.g., payment processors, IT support).
5. Data Retention
We retain your personal information only for as long as necessary to fulfill our services and comply with legal obligations. After this period, your data will be securely deleted.
6. Cookies and Tracking Technologies
Our website may use cookies to improve user experience and analyze website traffic. By using our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of marketing communications at any time.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: info@avmglobal.com.au
Phone: +61-0470234174
Website: https://avmglobal.com.au
